Most of the time, in my area of coaching, I do a lot of directive coaching.
I understand that much more clearly now than I did when I started.
At the beginning, I did not really understand the difference between directive and non-directive coaching. I knew I was helping people think things through. I knew I was asking questions. I knew I was trying to help people improve. But I had not properly separated two different approaches.
That matters.
In non-directive coaching, the coach is mainly there to facilitate. The assumption is that the client already has a lot of what they need. They may not have accessed it yet. They may not have organised their thinking. They may not trust their own judgement. But the coach is not there to teach the topic. The coach is there to help the client think more clearly and reach their own conclusions.
That is a real form of coaching.
But it is not the only form.
And, looking back, it is not always what I was doing.
In my own work, I often coach in areas where people do not really understand the topic very well. They may know the language. They may know the usual talking points. They may think they understand it. But once the conversation gets going, it becomes obvious that their understanding is fairly thin.
Wellbeing is a good example.
Most people think they understand wellbeing. And in a loose, everyday sense, they do. They know when they feel good or bad. They know when they are stressed. They know when life feels more or less manageable.
But understanding wellbeing as a topic is something else.
Understanding how it works, what affects it, what strengthens it, what weakens it, and how to improve it deliberately is a different level altogether.
A lot of people do not have that.
That means that simply asking good questions is not always enough.
Sometimes the person does not just need reflection.
Sometimes they need teaching.
They need help understanding the terrain before they can make much sense of their own position within it.
That is where directive coaching comes in.
And I do a fair bit of that.
I might introduce a model. I might explain a distinction. I might give them language for something they are experiencing but cannot yet name. I might help them understand the topic itself before asking them to reflect more deeply on their own situation.
That is still coaching.
But it is a different mode of coaching, and I do not think I fully appreciated that at the beginning.
What I understand now is that the coach’s stance has to change depending on the maturity of the client in the topic.
If the person already understands the landscape, then a non-directive approach can work really well. You can help them think, explore, challenge assumptions, and uncover their own insights.
But if the person does not understand the landscape, then staying purely non-directive can actually get in the way.
You end up asking thoughtful questions about a topic they do not yet properly grasp. The conversation can sound good, but not move very far.
That is the trap.
It looks like coaching. It feels like coaching. But it is not always helping as much as it could.
Sometimes what the client needs is not another open question.
Sometimes they need a map.
That does not mean turning the session into a lecture. It does not mean dominating the conversation. It just means recognising that reflection works much better once the person has enough understanding to reflect well.
That was a shift for me.
I started to see that coaching is not just about drawing things out. It is also about judging what kind of help the person needs right now.
Do they need space?
Do they need challenge?
Do they need a clearer framework?
Do they need language?
Do they need help making sense of the topic before they can make sense of themselves within it?
Those are different needs.
And they require a different response.
That is why I think coaches need to understand the difference between directive and non-directive coaching properly.
Not as a technical distinction.
Not as coaching jargon.
But because it changes how you show up.
It changes when you hold back and when you step in.
It changes whether your job is mainly to facilitate insight or to build enough understanding for insight to happen.
It changes the approach.
I did not understand that clearly enough at the beginning.
I do now.
And once you see the difference, it becomes much easier to coach with intent rather than just following a style you think you are supposed to use.
For me, that has been one of the more useful lessons.
Not all coaching is the same.
And not every client needs the same thing from you.